Based on more than 10 years' experience in high-end reception field and experience in practice and application of relevant methodology, Reception Expert can provide enterprises with targeted reception service system construction and reception capacity improvement consulting services. After making a comprehensive diagnosis of the reception status of the enterprise, the consultant team will output the targeted overall solution, and provide the enterprise with consulting services such as process combing, standard construction, special training, practical operation and field inspection by combining resident guidance and remote guidance.

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  高端商务服务咨询（基础版）

  帮助企业全方位理解高端商务服务及其核心价值，理解高端商务人群的需求特征，理解高端商务服务的国际化趋势；诊断企业在高端商务服务领域存在的问题，帮助企业梳理接待业务端到端全流程，建设服务标准，制定针对性的提升接待水平的整体策略与实施方案，并给予落地执行的一对一指导。真正做到“扶上马，送一程”。

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  高端商务服务咨询（进阶版）

  向国际标准看齐，帮助企业建设以ISO9001标准为依据的质量管理体系；提供内审员培训，培养企业内审团队，为质量管理体系的持续改进提供能力支撑；企业质量文化建设；定制型宴会的策划及现场服务实操指导；运用QCC\6Sigma等方法论进行专项改进，精准提升服务质量，用可测量的指标衡量质量水平的进步程度；解决企业提出的三个质量问题等。